Frequently Asked Questions

 

 

Can I get samples?

Nope! We made this decision when we chose to provide containers at the best price on the internet. However, we do not enforce minimums and you can purchase as few as a single container with exact shipping.

 

Can I get custom colors?

Most definitely! Custom colors can take 60-90 days to be ship-to-customer-ready and a 50% deposit with a minimum purchase of 10,000 units for most containers. You can choose any color from this color pallete

 

Where are you located?

Wilmington, NC. This is where we ship from so the closer you are located to NC the cheaper shipping rates will be and the quicker you will receive your containers. Our address is:

DIY Deodorant Containers

716 S. 17th St.

Wilmington, NC 28401

 

Free Shipping?

For products labelled “FREE SHIPPING”, shipping is included in the price for purchases made in The United States of America, this also includes military bases and outlying territories…. we think.

 

Privacy Policy?

Please, follow this link to our privacy policy. However, there really isn’t much to it. We take privacy very seriously and your information will never be sold or used in any way other than to contact you about an error with your order. 

 

Refund Policy?

All refunds for cancelled orders are processed immediately. All refunds for returns are typically processed within 48 hours of receipt of the product. Refunds are only processed for unused containers, so don’t send us containers that have been filled with product, please. For more details, view our refund policy page. 

 

Troubleshooting

Are your containers leaking? If so, you might be pouring at too hot of a temperature. We recommend pouring your deodorant or lotion mixture at as cool of a temperature as possible, just to be safe. For plastic containers, temperatures of 130 degrees and higher can cause the plastic to expand, leading to leakage. For all of our containers (plastic and cardboard) if the liquid takes too long to solidify they can leak. None of the deodorant style containers are water-proof, so any cosmetic mixture needs to be solid at room temperature.