Frequently Asked Questions

 

Can I get samples?

Nope! We made this decision when we chose to provide containers at the best price on the internet. However, we do not enforce minimums and you can purchase as few as a single container with exact shipping.

 

Where are your containers made?

We don’t manufacture any of our products, but source them from a wide variety of producers. Most of them are in China, but some are in Canada, the UK and the USA.

 

Are the cardboard containers oil and water resistant?

Yes! The cardboard cylinders and oval tubes all have a glassine lining on the inside, not plastic or wax. Glassine is a smooth, glossy paper that is transparent, allowing what’s inside or behind the paper to show through. It is pH neutral, acid free and it’s resistant to moisture, air, and grease. The containers will resist staining from moisture and oil, but if their contents are very oily it will show immediately or over time. Because it is made from wood pulp, glassine is fully recyclable and biodegradable – making it a sustainable material choice.

 

Can I get custom colors?

Most definitely! Custom colors can take 60-90 days to be ship-to-customer-ready and a 50% deposit with a minimum purchase of 10,000 units for most containers. You can choose any color from this color pallet

 

Where are you located?

Wilmington, NC. This is where we ship from so the closer you are located to NC the cheaper shipping rates will be and the quicker you will receive your containers. Our address is:

DIY Deodorant Containers

1414 South 7th St.

Wilmington, NC 28401

 

Free Shipping?

For products labelled “FREE SHIPPING”, shipping is included in the price for purchases made in The United States of America, this also includes military bases and outlying territories.

 

Privacy Policy?

Please, follow this link to our privacy policy. However, there really isn’t much to it. We take privacy very seriously and your information will never be sold or used in any way other than to contact you about an error with your order. 

 

Refund Policy?

All refunds for cancelled orders are processed immediately. All refunds for returns are typically processed within 48 hours of receipt of the product. Refunds are only processed for unused containers, so don’t send us containers that have been filled with product, please. For more details, view our refund policy page. 

 

Troubleshooting

Are your containers leaking? If so, you might be pouring at too hot of a temperature. We recommend pouring your deodorant or lotion mixture at as cool of a temperature as possible, just to be safe. For plastic containers, temperatures of 130 degrees and higher can cause the plastic to expand, leading to leakage. For all of our containers (plastic and cardboard) if the liquid takes too long to solidify they can leak. None of the deodorant style containers are water-proof, so any cosmetic mixture needs to be solid at room temperature.